Insights
Nov 15, 2024

The ASquared AppDelight Series: TrustedHousesitters

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AppDelight

Calling all pet lovers and pet parents! For our next instalment of the ASquared AppDelight Series, we’re reviewing one of Tech Nation’s Future Fifty 2024 UK companies to watch, TrustedHouseitters, a Brighton-based B-Corp that’s currently giving us the zoomies.

Through an easy-to-use platform, TrustedHousesitters connects pet owners with dependable and trustworthy pet-sitters to easily arrange for someone to come and look after their fur babies in the comfort of their own home.

Things we love about the app

A crisp design

TrustedHousesitters provides two services in one, which contributes to a complex and commendable user experience. Through the use of tabs, members can easily switch contexts between ‘Sits’ and ‘Sitters’ all from one page. This creates a clear path for the user, with the ability to filter, sort, and search for locations. From the sign-up flow through to accepting a pet-sitting job, the app's user experience is intuitive, making it easy to complete tasks without confusion or frustration.

Image shows three screens from the TrustedHousesitters app (search, filters and sitter ratings).
TrustedHousesitters iOS app

Trusted and secure

When travelling, safety is the number one concern, especially when furry family members are involved.

TrustedHousesitters know how important this is for their users which is why they’ve implemented a prolific vetting system. Both pet owners and pet-sitters are asked to provide detailed descriptions and photos of themselves and their home during the onboarding process so that both users will feel safe in their roles. As an extra layer of security, ID verifications are also required from each member to create a heightened sense of security.

After completing a pet-sit, both the 'Sits’ and ‘Sitters’ are encouraged to leave reviews and ratings to help build further assurance within the TrustedHousesitters community.

Responsive and accessible

Although TrustedHousesitters is predominantly known for being a mobile app, members can also choose to arrange their pet-sitting needs through different platforms.

Not all mobile apps require a desktop version, but it’s important to consider user habits and needs. Planning a holiday and your pet-sitting needs solely from a mobile device can be challenging for some users. TrustedHousesitters identified this barrier and enhanced the user experience by providing access through desktop and tablet devices. This flexibility allows users to effortlessly plan from the comfort of their preferred device, adding to the overall delight of the app.

A screenshot of the TrustedHousesitters website.
www.trustedhousesitters.com

It doesn’t just stop at dogs

From reptiles to birds and horses and chickens! Unlike other similar pet-sitting services, TrustedHousesitters doesn’t just stop at cats or dogs.

The app can provide the perfect opportunity for any animal-lover, even those seeking a more cottage-core lifestyle with a diversity of pets and living experiences. TrustedHousesitters is an ideal app for individuals looking to travel somewhere different, or make new and interesting animal friends, all with the joy of staying in a well-maintained and loved home.

Win-win situation

Let’s face it, anyone who has used a pet-sitter before knows how quickly the costs can add up. Not to mention the stress some pets, particularly dogs, can experience when placed in unfamiliar environments without their owners. 

To experience TrustedHousesitters pet owners pay an annual fee, though this cost is minimal compared to the yearly expense of traditional pet-sitters. Beyond this, there are no additional costs or hidden fees, creating a win-win situation. Pet-sitters get to enjoy an Airbnb-like experience and lots of cuddles for free, and pet owners receive trusted pet care (and plant care if you’re lucky!), all whilst knowing their cherished pet can stay calm and peaceful in the comfort of their own home.

TrustedHousesitters is a brilliant app for both pet-sitters and pet owners alike. Whether you have the flexibility to work from home and can do so whilst looking after an animal, or if you’re dying for a holiday abroad and your pet passport has just run out. Either way, you can rest assured knowing that the safety for your fur baby, yourself, and your home is the one thing you don’t have to worry about with TrustedHousesitters.

Check out the rest of our AppDelight series

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